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If you have taken out an Insurancewith policy for cancer travel insurance this year you may have come across the term 1-2-1 medical screening and wondered what exactly this is. Like most products on the market which offer travel insurance for those with pre-existing medical conditions, we use a bespoke medical screening programme driven by a computer but experience tells us that many of our customers do not fit neatly into little tick boxes and so the outcome may not always be a fair reflection of the risk presented for cover.
Now when they are screened certain questions instead of just saying “No” to cover, will suggest a 1-2-1 referral to a medical underwriter instead.
How does this work? well whether you have asked for a quote online or via a call centre, if your situation does not quite fit the tick-boxes you may be advised that you need a 1-2-1 screening. All you need to do is give us a contact telephone number and some preferred dates and times so that a medical underwriter can call you to discuss your medical history with a view to offering a quote.