Coronavirus Update & FAQs

We are currently experiencing extremely high call volumes, so if you need to know more about your cover and the COVID-19 outbreak, please read more here: FAQs

GP Consultations

Falling ill abroad and needing medical advice is the last thing you need when you’re trying to enjoy your holiday. You want things sorted as quickly and as easily as possible.

You want to find a doctor that you can speak to quickly and with ease, without having to navigate a language barrier or wasting previous holiday time in a waiting room!

That’s why we’ve teamed up with Medical Solutions UK Ltd to bring you free 24/7 health advice and GP telephone consultations for throughout the duration of your trip, anywhere outside the UK. That way, if anything does happen, you know that it’ll be quick and easy to sort.

Benefits to this service include:

To book a GP consultation, please visit this link or call +44 161 468 3797 at any point whilst you’re away.

Please note, should you have a medical emergency abroad, it is still important that you still contact the Insurancewith Emergency Assistance team on +44 (0) 333 003 7388.

*Video consultations available: Monday – Sunday: 08:00 – 22:00 UK local time

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