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Customer service 
Emergency medical assistanceCompare Multi Trip Travel Insurance
| Cover level | Emerald | Emerald Excess | Sapphire | Sapphire Excess | Platinum | Platinum Excess |
|---|---|---|---|---|---|---|
| Get Quote | Get Quote | Get Quote | ||||
| Cover | Excess | Cover | Excess | Cover | Excess | |
| If You Are Unable To Go On Your Trip | 0 | 0 | 3000 | 75 | 5000 | 0 |
| If You Are Delayed Leaving Your Home Country Or BFPO | 100 | £0.00 | 100 | 0 | 300 | 0 |
| If You Miss Your Departure From Your Home Country Or BFPO | £800.00 | 0 | 0.00 | 0 | 0 | 0 |
| If You Miss Your Departure | £0.00 | £0.00 | £800.00 | 0.00 | 1000 | £0.00 |
| If You Decide To Abandon Your Travel Plans | 0 | 0 | 3000 | 75 | 5000 | 0 |
| If You Need Emergency Medical Treatment Abroad | £10,000,000 | 75.00 | 10,000,000 | £75.00 | 10,000,000 | 0 |
| If You Have To Cut Your Trip Short | 0 | 0 | 3000 | 75 | 5000 | 0 |
| If Your End Supplier Fails Before You Leave Home | 0.00 | 0 | 3000 | 75.00 | 3000 | 0 |
| If You Incur Additional Medical Expenses Abroad | 5000 | 75.00 | 5000 | 75.00 | 5000 | 0 |
| If You Miss Your Connection | 0.00 | 0 | 0.00 | 0.00 | 1500 | 0 |
| If You Miss Your First Connection From Your Home Country or BFPO | 0.00 | 0.00 | 500 | 00 | 0.00 | 0 |
| If You Need To Be Brought Home | 200,000.00 | 75.00 | 200,000.00 | 75 | 200,000.00 | 0 |
| If You Need To Replace Your Prescribed Medication | 0.00 | 0.00 | 0.00 | 0.00 | 750.00 | 0 |
| If You Need Emergency Treatment In Your Own Country | 1500.00 | 75 | 1500.00 | 75 | 1500.00 | 0 |
| If You Need Legal Advice | 25,000.00 | 75 | 25,000.00 | 75 | 50,000.00 | 0 |
| If Your Cash Is Lost Or Stolen | 250.00 | 75 | 250.00 | 75 | 350.00 | 0 |
| If Your E-Wallet Is Used Fraudulently | 0.00 | 0.00 | 0.00 | 0.00 | 500 | 0 |
| If You Are A Victim Of A Criminal Assault During Your Trip | 0.00 | 0.00 | 0.00 | 0.00 | 5000.00 | 0 |
| If You Are Killed, Injured Or Disabled Following An Accident | £10,000.00 | 0.00 | 10,000.00 | 0.00 | 15,000.00 | 0 |
| If You Are Held Legally Liable For Injury Or Damage | 2,000,000.00 | 75 | 2,000,000.00 | 75 | 2,000,000.00 | 0 |
| If You Need Family Support | 0.00 | 0 | 0.00 | 0 | 2000 | 0 |
| If You Need Emergency Travel Documents | 300 | 75 | 300 | 75 | 3000 | 0 |
| If Your Other Possessions Are Lost, Stolen Or Accidentally Damaged | 2000 | 75 | 2000 | 75 | 3000 | 0 |
| If You Are Buried Or Cremated Abroad | 2000 | 75 | 2000 | 75 | 2000 | 0 |
| If You Are In A Public Hospital Or Confined To Your Trip Accommodation | 0.00 | 0.00 | 0.00 | 0.00 | 1000 | 0 |
| If You Are In A Public Hospital | 500 | 0 | 500 | 0 | 0.00 | 0 |
| If Your Checked In Baggage Is Delayed | 100 | 0 | 100 | 0 | 250 | 0 |
| If Your Valuables Are Lost Or Stolen | 300 | 75 | 400 | 75 | 500 | 0 |
| If Your Electrical Items & Accessories Are Lost, Stolen Or Accidently Damaged | 300 | 75 | 400 | 75 | 500 | 0 |
| If Your Gadget Are Lost Or Stolen | 0.00 | 0 | 1000 | 75 | 1000 | 0 |
| If You Incur Any Additional Costs Because Your Return To Your Home Country Is Delayed | 0.00 | 0.00 | 0.00 | 0.00 | 2000 | 0 |
| If Any Major Incident Occurs While You Are Away | 0.00 | 0 | 0.00 | 0 | 1000 | 0 |
| If Your Gadget Are Accidently Damaged | 0.00 | 0.00 | 1000 | 75 | 1000 | 0 |
| If Your Accessories Are Accidently Lost At the Same Time As Your Gadget | 0.00 | 0 | 0.00 | 0.00 | 500 | 0 |
| If Your End Supplier Financially Fails Whilst You Are On Your Trip | 0 | 0 | £1,000.00 | £75.00 | 1000 | 0 |
| Wintersports Extension (only available upon payment of an additional premium) | ||||||
| If You Are Unable To Go On Your Trip And Unable To Get a Refund For Your Pre-Paid Ski Pack | 250 | 50 | 250 | 50 | 250 | 0 |
| If You Are Unable To Use Your Pre-Paid Ski Pack In Resort Due To Injury/Illness - Max | 150 | 50 | 150 | 50 | 150 | 0 |
| If You Are Unable To Use Your Pre-Paid Ski Pack Per 24 Hours | 15 | 0 | 15 | 0 | 15 | 0 |
| If Your Wintersports Equipment Is Lost, Stolen Or Damaged | 250 | 50 | 250 | 50 | 250 | 0 |
| If Your Wintersports Equipment Is Delayed By 24 Hours | 100 | 0 | 100 | 0 | 100 | 0 |
| Delayed Ski Equipment Per 24 Hours | 10 | 0 | 10 | 0 | 10 | 0 |
| If Your Hired Wintersports Equipment Is Lost, Stolen Or Damaged | 250 | 50 | 250 | 50 | 250 | 0 |
| If An Avalanche Occurs | 100 | 0 | 100 | 0 | 100 | 0 |
| Avalanche Closure Per 24 Hours | 10 | 0 | 10 | 0 | 10 | 0 |
| If There Is No Snow | 100 | 0 | 100 | 0 | 100 | 0 |
| If There Is No Snow Per 24 Hours | 10 | 0 | 10 | 0 | 10 | 0 |
| Cruise Extension (only available upon payment of additional premium) | ||||||
| Cabin Confinement | 1000 | 0 | 300 | 0 | 300 | 0 |
| Cabin Confinement Benefit Per Day | 1000 | 0 | 50 | 0 | 50 | 0 |
| If You Cannot Use Your Pre-Paid Shore Excursion | 1000 | 0 | 500 | 0 | 500 | 0 |
| If Your Cruise Itinerary Is Changed | 500 | 0 | 500 | 0 | 500 | 0 |
| Cruise Itinerary Change Per Port | 1000 | 0 | 100 | 0 | 100 | 0 |
| Child Safety Equipment | 0 | 0 | 0 | 0 | 200 | 0 |
| Sports and Equipment Extension (only available upon payment of additional premium) | ||||||
| Child Safety Equipment | 500 | 75 | 200 | 75 | 200 | 0 |
| If Your Sports Equipment Is Lost, Stolen Or Damaged | 50 | 75 | 1000 | 75 | 1000 | 0 |
| If Your Sports Equipment Is Delayed By 24 Hours | 500 | 0 | 1000 | 0 | 1000 | 0 |
| If Your Sports Equipment Is Delayed Per 24 Hours | 200 | 0 | 200 | 0 | 200 | 0 |
| If Your Hired Sports Equipment is Damaged Beyond Repair | 750 | 75 | 500 | 75 | 500 | 0 |
| If Your Hired Sports Equipment Is Lost, Stolen Or Damaged | 200 | 0 | 500 | 0 | 500 | 0 |
| Loss Of Use Of Pre-Paid Activity / Coaching / Training Lessons | 25 | 0 | 500 | 0 | 500 | 0 |
| Loss Of Use Of Pre-Paid Activity / Coaching / Training Lessons Per 24 Hours | 150 | 0 | 50 | 0 | 50 | 0 |
| UK Rehabilitation Extension (only available upon payment of an additional premium) | ||||||
| Physiotherapy Treatment Required After You Return Home | 25 | 0 | 500 | 0 | 500 | 0 |
| Recovering From Emergency Surgery Abroad | 3000 | 75 | 750 | 75 | 750 | 0 |
| Hospital Stay Benefit In UK Total | 150 | 0 | 200 | 0 | 200 | 0 |
| Hospital Stay Benefit In UK Per 24 Hours | 25 | 0 | 25 | 0 | 25 | 0 |
| Home Help In The UK | 150 | 75 | 150 | 75 | 150 | 0 |
| Home Help In The UK Per 24 Hours | 25 | 0 | 25 | 0 | 25 | 0 |
| Corrective Cosmetic Surgery In The UK | 3000 | 0 | 3000 | 0 | 3000 | 0 |
| Dental Treatment In The UK | 150 | 75 | 150 | 75 | 150 | 0 |
| Physiotherapy In The UK | 400 | 0 | 400 | 0 | 400 | 0 |
| NHS Prescription Medication In The UK | 100 | 0 | 100 | 0 | 100 | 0 |
| Golf Extension (only available upon payment of an additional premium) | ||||||
| If You Are Unable To Go On Your Trip & Unable To Get A Refund For Any Pre-Paid Green Fees | 250 | 75 | 250 | 75 | 250 | 0 |
| If You Are Unable To Use Your Pre-Paid Green Fees In Resort Due To Injury or Illness | 150 | 0 | 150 | 0 | 150 | 0 |
| If You Are Unable To Use Your Pre-Paid Green Fees In Resort Due To Injury or Illness Per 24 Hours | 15 | 0 | 15 | 0 | 15 | 0 |
| If Your Golfing Equipment Is Lost, Stolen Or Damaged | 1000 | 75 | 1000 | 75 | 1000 | 0 |
| If Your Golfing Equipment Is Delayed by 24 Hours Total | 150 | 0 | 150 | 0 | 150 | 0 |
| If Your Golf Equipment Is Delayed By 24 Hours | 15 | 0 | 15 | 0 | 15 | 0 |
| If Your Hired Golf Equipment Is Lost, Stolen Or Damaged | 300 | 75 | 300 | 75 | 300 | 0 |
| Loss Of Use Of Pre-Paid Green Fees | 150 | 0 | 150 | 0 | 150 | 0 |
| Loss Of Use Of Pre-Paid Green Fees Per 24 Hours | 15 | 0 | 15 | 0 | 15 | 0 |
| Hole In One | 75 | 0 | 75 | 0 | 75 | 0 |
