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Knowledge Base CTA

Insurancewith strives to provide great customer service but sometimes we experience high call volumes, so we have created the list below to help our customers reach us quickly and easily, helping you find out the information you need without waiting on the end of the phone.

If you are trying to reach us, the alternatives listed below may help you with your query quicker than calling our team.

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FAQs
To view our Frequently Asked Questions, please click here.
Whether you need to make changes to your policy or need to know what destinations are covered under your policy, we have everything covered here.

 

 

Customer Service Team

For general queries, you can call us on 020 3829 3875 and hold before speaking to an operative.

 

 

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Email us
If you don’t want to wait on the phone, you can email us using the contact form below, where a customer service advisor will get back to you as soon as possible.

 

We are currently experiencing very high call volumes. Our customer service team are doing their utmost to help everyone with their query, so if you need to call us please bear with us. We hope to help you as soon as possible, thank you for your patience.

 

24-hour Emergency Assistance Service

 

Claims

Here at Insurancewith, we realise that our dedicated claims company’s office opening hours have meant that some customers have difficulties contacting them because of work or family life. Our customers asked us to make it easier to contact our claims team, and you know what? We listened and are really pleased to announce that our claims team are now available 8am-8pm Monday to Friday (so an extra 4 hours of the day!) and we have opened the office on a Saturday 9am-1pm. We hope our customers will welcome this change as we continue to improve our customer experience throughout 2018.

We would like to sincerely apologise for any delays or inconvenience caused by our busy phone lines, but we can assure you our team are endeavouring to answer your call or query as quickly as possible.

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