We're currently experiencing high call volumes in our Sales team. If you have a query, you might find it faster to speak to one of us through our Live Chat system, available 9am-6pm Mon-Fri

Our Team

Whilst we have tried to design our website to be as user-friendly and informative as possible, we appreciate that sometimes customers prefer to speak to a real human being.

Should you feel the need to pick up the telephone and call us, you can do so secure in the knowledge that all of our staff are specially trained to provide you with the best service possible.
You will be able to speak to someone who understands our policies, and are able give you the information you require, so you can choose the best holiday insurance for your particular needs.

We are very aware of the fact that having to advise personal medical details to a complete stranger is a scary experience, and in order to put your mind at rest, every member of the Customer Service and Medical Screening teams have received specialist training so that they can deal with your medical conditions in a professional and totally empathetic manner.

Please do not be afraid to give us a call – we welcome your queries because it provides us with an opportunity to explain our products to you. We believe that an informed customer is a happy customer.

Contact Us if you have any questions regarding our service or products and a member of our team will be happy to help.

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