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Claims Department

Whether you’ve already travelled or have cancelled your trip, making a claim with us is simple. Our Claims Team will make sure that your claim is dealt with efficiently and fairly, based upon the terms and conditions set out in your policy wording.

We’ve created a guide to help you through each stage of your claim, including FAQs and contact details if you need to get in touch.

Downloading a Claim Form

First things first – to start looking at your claim, you will need to send us a fully completed claim form. You can download the relevant forms by click on the links below:

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