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Claims Customer service Emergency medical assistance

Cover Table

  • Hint: Roll over headings for explanation
  • Benefit per person
  • The maximum amount we will pay for your proportion of prepaid transport, accommodation and additional travel expenses that you cannot recover from any other source if you cannot travel due to the reasons specified in the policy wording.If you are unable to go on your trip
  • The maximum amount we will pay to cover any amounts already paid and unused for your flight if the scheduled airline on which you are booked to travel stops trading after your departure.If you scheduled airline stops trading
  • The amount we will pay for each full 12 hours of delay if you are delayed at your international departure point If your departure is delayed by twelve hours
  • The maximum amount we will pay if you are delayed at your international departure pointIf your departure is delayed total cover
  • The maximum amount we will pay if your outbound journey from your home country is delayed by more than 24 hours and you decide to abandon your tripIf you choose to cancel after a 24 hour delay
  • The maximum we will pay towards the cost of alternative transport costs if you miss your outbound departure.Missed departure
  • The maximum amount we will pay to cover emergency medical expenses, necessary travel and accommodation or repatriation costs in the event of your illness, injury or death during your trip.If you need emergency medical attention
  • The amount we will pay for each 24 hours you are an inpatient in a public hospital to cover costs of newspapers, telephone calls, food, visitors transport etc during your hospitalisation.Public hospital inconvenience benefit per 24 hours
  • The maximum amount payable in respect of public hopsital inconvenience benefit.Public hospital inconvenience benefit total
  • If you need emergency supplies of prescription medicine to prevent deterioration or exacerbation of an existing medical conditionEmergency replacement of prescribed medication
  • We will pay up to the amount shown if you need emergency dental treatment during your tripEmergency Dental Treatment
  • The maximum amount we will pay if you have to return early because: you,the person you are travelling with, a close relative or business associate in your home country, unexpectedly suffer injury, illness or death.If you have to come home early
  • The overall maximum amount we will pay for ALL your possessions if they are lost, stolen or damaged. If your possessions are lost, stolen or damaged
  • The maximum amount we will pay in respect of lost, damaged or stolen clothing and footwear.Clothes and footwear
  • The maximum amount we will pay in respect of lost, damaged or stolen cosmetics and toiletry items.Cosmetics and toiletries
  • The maximum amount we will pay in respect of lost, damaged or stolen luggage. Luggage
  • The maximum amount we will pay in respect of lost, damaged or stolen electrical and photgraphic items.Electrical Items & Photographic Equipment
  • The maximum amount we will pay in respect of lost, damaged or stolen jewellery and watches.Jewellery and watches
  • The maximum amount we will pay in respect of lost, damaged or stolen eyewear.Eyewear
  • The maximum we will pay for the cost of essential items such as toiletries, change of clothes etc...if your possessions are delayed by more than 12 hours on your outward journey.If your possessions are delayed by 12 hours
  • Cover for the temporary hire of mobility and disability equipment if your own mobility and disability equipment is lost stolen or damagedIf your mobility equipment is lost stolen or damaged
  • Cover for the temporary hire of mobility and disability equipment if your own mobility and disability equipment is delayed by more than 12 hours on your outward journeyIf your mobility equipment is delayed by 12 hours
  • Cover for the temporary hire of mobility and disability equipment if your own mobility and disability equipment is delayed by more than 12 hours on your outward journeyIf your mobility equipment is delayed total
  • The maximum we will pay if your cash is lost or stolen.If your cash is lost or stolen
  • The maximum amount we will contribute towards the cost of colelctiong your emergency travel documents.If your passport is lost or stolen
  • The maximum amount we will pay if you are confined due to hijack.If you are hijacked
  • The maximum amount we will pay if you are hospitalised following a mugging.If you are mugged
  • The maximum amount we will pay to cover costs that you are held legally liable to pay relating to an incident caused by you.Personal liability
  • The amount we will pay if you die as a direct result of an accident during your trip.Accidental death benefit
  • The amount we will pay if you suffer permanent loss of sight or limb.Permanent loss of sight or limb
  • The amount we will pay if you are permanently totally disabled as a direct result of an accident during your trip.Permanent total disablement
  • The maximum amount we will pay for legal expenses incurred with our permission in pursuing compensation in the event of your death or personal injury whilst on your trip.If you need legal advice
  • Cover for additional travel and accommodation costs if you are unable to return home due to the closure of airspace, the airport or port you are scheduled to travel from or through, or the Channel Tunnel being closed, or if you are involuntarily denied boarding or the flight is divertedIf you cannot return home
  • Cover for additional travel and accommodation costs if you cannot use your booked accommodationIf you cannot use your booked accommodation
  • The maximum amount will pay towards the cost of alternative accommodation in the event your pre-booked accommodation is damaged by a natural disaster.If a natural disaster occurs
  • Optional Extensions
  • Golf Extension
  • Cover for your golf equipment if it is lost, stolen or damagedIf your golf equipment is lost stolen or damaged
  • Single article pair or set
  • Cover for hiring golf equipment if yours is delayed over 12hoursIf your golf equipment is delayed by 12 hours
  • If your golf equipment is delayed total
  • Cover for hiring golf equipment if yours is damaged whilst in use on your trip and cannot be repairedIf your golf equipment is damaged whilst in use
  • Cover for loss of use of green fees if the course you have pre-booked becomes unplayable due to adverse weather conditionsLoss of use of pre-paid green fees
  • Cover for the round of drinks you have purchased to celebrate a hole in oneHole in One

  • Emerald

  • Get Quote
  • Policy Wordings
  • CoverExcess
  • No cover availablen/a
  • No cover availablen/a
  • £20 each 12hr periodnil
  • £100nil
  • No cover availablen/a
  • £800nil
  • £10,000,000£75
  • £20nil
  • £500nil
  • £500£75
  • £100£75
  • No cover availablen/a
  • £2,000£75
  • £2,000£75
  • £200£75
  • £150£75
  • £300£75
  • £300£75
  • £100£75
  • £100nil
  • £3,000£75
  • £100 per weeknil
  • £300nil
  • £250£75
  • £300nil
  • £500nil
  • £500nil
  • £2,000,000£750
  • £10,000nil
  • £10,000nil
  • £10,000nil
  • £25,000£75
  • No cover availablen/a
  • No cover availablen/a
  • £1,000nil
  • Get Quote
  • £1,000£75
  • £100£75
  • £30 per 24hrsnil
  • £300nil
  • £200nil
  • £250nil
  • £75nil

  • Sapphire

  • Get Quote
  • Policy Wordings
  • CoverExcess
  • £3,000£75
  • £1,000£75
  • £20 each 12hr periodnil
  • £100nil
  • £3,000£75
  • £800nil
  • £10,000,000£75
  • £20nil
  • £500nil
  • £500£75
  • £100£75
  • £3,000£75
  • £2,000£75
  • £2,000£75
  • £200£75
  • £150£75
  • £300£75
  • £300£75
  • £100£75
  • £100nil
  • £3,000£75
  • £100 per weeknil
  • £300nil
  • £250£75
  • £300nil
  • £500nil
  • £500nil
  • £2,000,000£750
  • £10,000nil
  • £10,000nil
  • £10,000nil
  • £25,000£75
  • No cover availablen/a
  • No cover availablen/a
  • £1,000nil
  • Get Quote
  • £1,000£75
  • £100£75
  • £30 per 24hrsnil
  • £300nil
  • £200nil
  • £250nil
  • £75nil

  • Platinum

  • Get Quote
  • Policy Wordings
  • CoverExcess
  • £5,000nil
  • £1,500nil
  • £30 each 12hr periodnil
  • £300nil
  • £5,000nil
  • £1,000nil
  • £10,000,000nil
  • £20nil
  • £1,000nil
  • £750nil
  • £100nil
  • £5,000nil
  • £3,000nil
  • £3,000nil
  • £250nil
  • £250nil
  • £300nil
  • £500nil
  • £100nil
  • £250nil
  • £3,000nil
  • £100 per weeknil
  • £300nil
  • £350nil
  • £500nil
  • £1,000nil
  • £1,000nil
  • £2,000,000nil
  • £15,000nil
  • £15,000nil
  • £15,000nil
  • £50,000nil
  • £1,500nil
  • £3,000nil
  • Includednil
  • Get Quote
  • £1,000£75
  • £100£75
  • £30 per 24hrsnil
  • £300nil
  • £200nil
  • £250nil
  • £75nil
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