On this page, you will find everything you need to know about your travel insurance documents – what each one means, what is covered, and what actions you might need to take. We know travel insurance can feel overwhelming, so we are here to make things as clear and simple as possible.
We have broken it all down into easy-to-understand sections, so you can travel with confidence, knowing exactly what your policy includes.
At Insurancewith, we believe travel insurance should be made for real people—so let us make it simple, together.
You can view, download, and read all of your travel insurance documents anytime by logging into your dedicated Customer Area. Just use the lead traveller’s details to link your policy to your account—it is quick and easy.
Prefer printed copies? No problem. Click here to request them by email. Just make sure to include your name, date of birth, and policy or quote number so we can find your details quickly.
We kindly ask you to consider the environment before requesting printed documents—thank you for helping us reduce waste.
The policy wording is the document that explains all the details about your travel insurance. It tells you what is covered, what is not covered, and what to do if something goes wrong on your trip. It is important to read this so that you know exactly what your insurance does and does not include.
An IPID (Insurance Product Information Document) is a short, easy-to-read summary of your travel insurance. It gives you the key facts about what is covered, what is not covered, plus limits and exclusions. It is a quick way to check if the insurance meets your needs before looking at the full details in the policy wording. Please note: While the IPID provides a quick overview, your Policy Wording is the legally binding document that outlines the full terms of your cover.
The terms of business is a document that explains the agreement between you and the company providing your travel insurance, in this case, us! It tells us how we will work with you, how we will handle your information, and what your rights are. It is important to read this so you know what to expect when buying your insurance.
A quote schedule is a document that confirms your quotation details. It includes important details like your name, the dates you will be covered, and what type of cover you have.
This will be a letter which gives you more details about next steps and how to get the most out of your cover.
A policy schedule is a document that confirms your cover. It includes important details like your name, the dates you will be covered, and what type of cover you have. You might need this document if you ever need to make a claim or show proof of insurance during your trip.
A medical declaration shows you what you have told the insurance company about any health conditions, and which conditions they have accepted cover for. It is important to be honest so that your insurance will cover you if something happens related to your health during your trip. If a condition is not listed on your declaration, it means your insurer might not know or have accepted cover for it. It is so important to make sure to check everything detailed on your declaration before you purchase your insurance, and if anything changes during the duration of your policy, please contact your insurer so they can update your information.
Are there any other documents that you want us to explain? Let us know!
